South Sudan is one of the most operationally difficult environments in the world. The challenge is not only security. It is infrastructure, access, logistics and the practical reality of getting help when it is needed.
This is specialist cover designed for NGOs, journalists, contractors and operational teams working where standard insurance is unlikely to reflect the real conditions on the ground.
What's included
Cover is based on a clear understanding of what you are doing, where you are going and the conditions you will be working in.
South Sudan presents a different type of challenge.
Roads may be limited or impassable. Medical facilities can be basic. Evacuation may depend on air access and local permissions. The real question is not just whether you have insurance, but whether it is realistic and supported by people who understand how these situations actually work.
Yes — Conflict Cover provides specialist insurance for South Sudan.
Subject to full disclosure of your assignment, operating area and security arrangements. This cover is designed for journalists, NGO workers, contractors and other non-combatants who have a legitimate professional reason to be there.
Country context
The situation
South Sudan has been in intermittent civil war since independence in 2011 and the 2013 conflict that split along Dinka-Nuer ethnic lines. A peace agreement is technically in effect but implementation is incomplete, military factions remain armed, and localised inter-communal violence continues. The humanitarian situation — one of the world's most severe — makes South Sudan a major destination for international NGO and humanitarian operations.
Juba functions as the hub for most international operations and has reasonable security infrastructure for a capital at war. Outside Juba, conditions vary enormously by state and location. Upper Nile, Unity and Jonglei states have experienced the heaviest fighting and continue to have high levels of intercommunal and political violence.
For non-combatants working in South Sudan, specialist insurance and 24/7 emergency support are baseline requirements. Medical evacuation from field locations requires air transport, and the capacity for emergency evacuation from remote areas is limited and expensive.
What to watch
Why it can be challenging
Intercommunal and political violence across multiple states
Fighting between armed groups aligned with different political and ethnic factions continues in multiple states. Field teams operating outside Juba face risk of being caught in fighting, ambush or reprisal violence.
Kidnapping and targeting of international humanitarian staff
International aid workers have been killed and kidnapped in South Sudan. Access negotiations do not guarantee protection. Both government and opposition-aligned forces have targeted international organisations.
Extremely limited medical infrastructure
Outside Juba's limited facilities, medical care in South Sudan is effectively absent. Serious medical emergencies require air evacuation, which is expensive, logistically complex and not always possible in bad weather.
Seasonal flooding restricting access
South Sudan's rainy season (May-November) causes extensive flooding that makes road travel impossible across large parts of the country. All logistical planning must account for aerial dependency.
Can you get insurance for South Sudan?
We provide specialist insurance for non-combatants travelling to South Sudan for professional and operational work.
Cover is based on a clear understanding of what you are doing, where you are going and the conditions you will be working in.
Why this matters in South Sudan
South Sudan presents a different type of challenge. Roads may be limited or impassable. Medical facilities can be basic. Evacuation may depend on air access and local permissions.
This means the real question is not just whether you have insurance, but whether it is realistic and supported by people who understand how these situations actually work.
Specialist cover is designed for exactly this kind of environment.
Practical relevance
Cover for NGO teams operating where the logistics of reaching and supporting them are as complex as the security environment.
Medical treatment following an incident where the nearest adequate facility may require evacuation by air.
Evacuation support where road routes are unavailable and air access depends on local conditions and permissions.
Support for teams working under pressure in fragile environments where the combination of security, infrastructure and distance creates compounding risk.
Emergency support
NGS provides 24/7 support. They can assess the situation, coordinate treatment, support evacuation where possible and manage the case through to a safer outcome.
This is critical in a location where distance, infrastructure and access can all affect the outcome.
Continuity
Yes. Eligible personal accident benefits can continue after you return to your country of domicile, subject to policy terms.
Exclusions
Being clear about exclusions helps buyers know exactly what this policy is for and where separate cover may be needed.
This policy protects people, not possessions.
Cover not included
Activity exclusions
Property exclusions
Threat intelligence
For a deeper understanding of the current situation, including operational risks and regional dynamics, see our threat intelligence hub.
Common questions
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