DR Congo — Rest of World

    Insurance for work and travel in the Democratic Republic of the Congo

    The Democratic Republic of the Congo is one of the clearest examples of why specialist insurance matters. For many travellers, the challenge is not just instability. It is also remoteness, infrastructure, medical access and the practical difficulty of getting help when it is needed.

    This is specialist cover designed for NGOs, journalists, contractors, researchers, corporate teams and operational staff whose work still requires them to travel where standard insurance is often too limited for the reality on the ground.

    What's included

    Specialist cover for the DRC

    Accidental death & permanent disability
    Sickness & accident medical expenses
    Medical evacuation & repatriation
    24/7 emergency support through NGS

    Cover is based on a clear understanding of who is travelling, what they are doing, where they are going and the conditions they will be working in.

    The DRC is not one simple operating environment.

    Conditions can vary sharply by region, and the real difficulty may come from poor roads, limited medical facilities, distance, instability or the challenge of evacuation. Having a standard policy is not enough on its own.

    Yes — Conflict Cover provides specialist insurance for Democratic Republic of Congo.

    Subject to full disclosure of your assignment, operating area and security arrangements. This cover is designed for journalists, NGO workers, contractors and other non-combatants who have a legitimate professional reason to be there.

    Country context

    What's happening in DRC

    The situation

    One of the world's most complex humanitarian emergencies

    The Democratic Republic of Congo combines extraordinary scale — it is the second-largest country in Africa — with one of the most complex humanitarian emergencies in the world. Eastern DRC has been subject to continuous armed conflict involving the FDLR, M23, Mai-Mai militias, ADF and numerous other armed groups for over two decades. M23 and RDF (Rwandan Defence Forces) advances in 2023-2024 have captured significant territory including Goma.

    The conflict in eastern DRC has caused one of the world's most severe displacement crises, with millions of internally displaced persons concentrated around Goma, Bukavu and other cities. International humanitarian organisations have maintained a presence throughout but have suffered significant staff casualties, kidnappings and security incidents.

    For non-combatants working in DRC — particularly in eastern provinces — the operational environment is extremely demanding. Kivu provinces, Ituri and Maniema have active armed group presence that directly affects humanitarian operations. Specialist insurance and 24/7 emergency support are essential.

    What to watch

    • M23 and RDF military operations in North Kivu and their effect on Goma and surrounding areas
    • FDLR, ADF and Mai-Mai militia activity in South Kivu and Ituri
    • Humanitarian access corridors and road security for inter-agency convoys
    • Ebola and MPox outbreak risk in eastern DRC provinces

    Why it can be challenging

    Multiple overlapping crises across a vast country

    M23 and allied forces controlling territory near Goma

    M23, supported by Rwandan forces, controls significant territory in North Kivu and captured Goma in early 2025. This has fundamentally altered the security environment for all humanitarian operations based in Goma.

    Multiple armed groups targeting international organisations

    Eastern DRC hosts dozens of armed groups with different political and economic motivations. Kidnapping of international staff for ransom is a specific and ongoing risk. Convoy ambushes have caused staff deaths.

    Disease outbreak risk compounding conflict

    DRC has experienced multiple Ebola outbreaks in eastern provinces. MPox (monkeypox) outbreaks have been severe. Disease risk compounds the already extreme operational difficulty of eastern DRC.

    Vast distances and logistical complexity

    DRC's size means that even within the eastern provinces, distances are enormous. Air transport is essential for field operations, and aircraft availability and airstrip conditions are constant operational constraints.

    Can you get insurance for the Democratic Republic of the Congo?

    Yes — based on a clear understanding of who is travelling and where

    We provide specialist insurance for non-combatants travelling to the Democratic Republic of the Congo for professional and operational reasons.

    Cover is based on a clear understanding of who is travelling, what they are doing, where they are going and the conditions they will be working in.

    • NGOs and humanitarian organisations
    • Journalists and media teams
    • Contractors and consultants
    • Researchers and analysts
    • Corporate and operational staff

    Why this matters in the Democratic Republic of the Congo

    Cover built for the truth of the environment

    The Democratic Republic of the Congo is not one simple operating environment. Conditions can vary sharply by region, and the real difficulty may come from poor roads, limited medical facilities, distance, instability or the challenge of evacuation.

    That means having a standard policy is not enough on its own. What matters is whether the cover is built for the truth of the environment and backed by real-world support if something goes wrong.

    That is where specialist cover matters.

    Practical relevance

    Real-world scenarios this cover is designed for

    NGO or field operations in remote or unstable regions

    Cover for NGO and field teams operating where remoteness and instability are as much a challenge as direct security threats.

    Medical treatment where local facilities may be limited

    Medical treatment following an incident where the nearest adequate facility may be hours away or only accessible by air.

    Evacuation where distance, access and infrastructure affect response

    Evacuation support in a country where distance, road conditions and infrastructure can significantly affect what is possible.

    Support for journalists, contractors and teams under pressure

    Support for journalists, contractors and operational teams working under pressure across a very large and varied country.

    Emergency support

    What happens if something goes wrong?

    NGS provides 24/7 support. They can assess the situation, coordinate treatment, support evacuation where possible and manage the case through to a safer outcome.

    This is especially important in a country where time, distance and local conditions can all affect what happens next.

    Continuity

    Does cover continue after you return home?

    Yes. Eligible personal accident benefits can continue after you return to your country of domicile, subject to the policy terms.

    That helps provide continuity if the impact of an incident continues after you leave the country.

    Exclusions

    What is not covered?

    Being clear about exclusions helps buyers know exactly what this policy is for and where separate cover may be needed.

    This policy protects people, not possessions.

    Cover not included

    • Kidnap and ransom cover
    • Detention or arrest cover
    • Political evacuation

    Activity exclusions

    • Participation in combat or military activity
    • Active involvement in hostilities

    Property exclusions

    • Loss or damage to personal belongings or equipment

    Threat intelligence

    Threat intelligence and risk context

    For a deeper understanding of the current situation, including operational risks and regional dynamics, see our threat intelligence hub.

    View threat intelligence

    Common questions

    Frequently asked questions about DRC cover

    Next step

    Need cover for work in the DRC?

    If you need to travel to the Democratic Republic of the Congo for work and want to understand whether proper cover can be arranged, start a quote and tell us what you need.

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