Insurance for work and travel in Damascus

    Damascus is transitioning after the fall of the Assad government, but it remains a complex and high-risk operating environment. HTS authority is new and contested, armed factions remain active and medical infrastructure is degraded.

    Standard insurance will not cover this environment. Conflict Cover provides specialist cover for journalists, NGOs, contractors and humanitarian workers operating in Damascus and across Syria.

    Damascus is rated conflict-level risk. Standard insurance will not provide meaningful cover.

    The post-Assad transition has created new access but has not normalised the security environment. Specialist cover is required for all non-combatant work in Damascus and Syria.

    Yes — Conflict Cover provides specialist insurance for Damascus.

    Subject to full disclosure of your assignment, operating area and security arrangements. This cover is designed for journalists, NGO workers, contractors and other non-combatants who have a legitimate professional reason to be there.

    Can you get insurance for Damascus?

    Yes — specialist cover for the real operating environment

    We provide specialist insurance for non-combatants working in Damascus — journalists, NGOs, contractors, researchers and humanitarian workers — where standard policies offer no meaningful protection.

    Cover is subject to accurate disclosure of the full operational picture including your role, itinerary and security arrangements.

    Journalists and media teams
    NGOs and aid organisations
    Contractors and consultants
    Researchers and analysts
    Humanitarian workers
    Reconstruction teams

    Security context

    What's happening in Damascus

    The situation

    A city in transition — with active armed risk

    Damascus is now under the control of Hayat Tahrir al-Sham (HTS) following the fall of the Assad government in late 2024. The city has undergone rapid political transition, with HTS-affiliated governance structures replacing Ba'athist institutions. The transition has opened access for international organisations but has not resolved the underlying security complexity. Armed factions with differing loyalties remain present, and the authority of the new administration is still being tested in the streets.

    For journalists, humanitarian workers and contractors, Damascus presents a more permissive environment than during the height of the conflict — but it is not a normalised operating environment. Checkpoints, militia presence and the unpredictability of factional authority mean that movement in and around the city requires careful planning. The airport has resumed limited international operations but can be subject to disruption.

    Medical infrastructure in Damascus is functioning at a partial level. Hospitals have been damaged, staffing has fluctuated and supply chains remain unreliable. For serious trauma or medical emergencies, evacuation to Beirut or Amman remains the contingency plan for international personnel.

    What to watch

    • HTS governance consolidation and relations with other armed factions present in Damascus
    • Checkpoint locations and rules of engagement, which can shift with factional control changes
    • Airport access and international flight availability, which remains variable
    • Security incidents in peripheral districts including Douma, Jobar and Harasta

    Why it can be challenging

    Key risks for non-combatants in Damascus

    Fractured armed group landscape

    HTS controls the centre of Damascus but multiple armed factions operate in and around the city. Non-combatants can be targeted or detained by groups acting on different authority structures. Clear identification and documented affiliation are essential.

    Residual IS insurgency and targeted killings

    Islamic State maintains a presence in areas surrounding Damascus and has conducted targeted killings against individuals perceived as collaborating with any governing authority. The risk is highest for anyone associated with new governance structures or international organisations.

    Severely degraded medical infrastructure

    Years of conflict have damaged hospital capacity across Damascus. Al-Mouwassat and Tishreen hospitals are operational but with reduced capability. For complex trauma cases, medical evacuation via Beirut is the standard plan for international organisations.

    Checkpoint and detention risk

    Movement through Damascus involves multiple checkpoints operated by HTS forces, residual government units and informal militia groups. Documentation requirements are inconsistent. Detention or vehicle seizure can occur without formal legal basis.

    Emergency support

    24/7 support when conditions change

    NGS provides around-the-clock emergency support for policyholders working in Damascus and across Syria. They can assess the situation, coordinate medical care, support evacuation and manage the case through to a safer outcome.

    In an environment where conditions can change quickly and where local medical infrastructure is limited, this real-time support capability is not optional — it is the core of what makes specialist cover meaningful.

    24/7 response

    Round-the-clock emergency support every day of the year

    Medical coordination

    Coordinating appropriate care including evacuation to Beirut or Amman

    Evacuation support

    Evacuation coordination where conditions allow, including alternative exit routes

    Case management

    Management of the incident through to a safer outcome

    Exclusions

    What is not covered?

    Being clear about exclusions helps buyers know exactly what this policy is for and where separate cover may be needed.

    This policy is designed to protect people, not possessions.

    Cover not included

    • Kidnap and ransom cover
    • Detention or arrest cover
    • Political evacuation

    Activity exclusions

    • Participation in combat or military activity
    • Active involvement in hostilities

    Property exclusions

    • Loss or damage to personal belongings, baggage, or equipment

    These covers can be arranged separately if required.

    Threat intelligence

    Threat intelligence and risk context

    For a deeper understanding of the current situation, including operational risks and regional dynamics, see our threat intelligence hub.

    View threat intelligence

    FAQ

    Common questions about cover in Damascus

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